Call 24x7: (847) 367-4690

Lori Friend Hair Studio
333 Peterson Rd Ste A
Libertyville, IL 60048
Phone: (847) 367-4690
Fax: (847) 362-8372

Category Archives: Testimonials


Dear Lori, I never can thank you enough! Not only do you do a lovely job of caring for my hair, you provide such a pleasant and peaceful interlude each month in my crazy life. I would bet all your clients look forward to their appointments here! Best wishes for a joyous Christmas and a […]

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Joan S

Thank you Lori for being such a blessing to me over all these years – at least 15 and probably more. You are not just extremely skilled, but also so reliable and consistent and kind! You have been so patient with my “fussiness”, always quick to calmly suggest another option to get me the look […]

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Lori, You’re the best Hairdresser I’ve ever had. Thank you Lori. I am going to miss you. Ted

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Betsy M

I absolutely love my hair, I have received a lot of compliments and I am trying to get a friend to set up an appointment, she needs a great stylist. Thanks and have a great holiday! Betsy M

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Marty H.

Lori, I can’t thank you enough for being so wonderful! I can absolutely count on you to make my hair look perfect and your shop is such an oasis of peace and I have needed that. Thanks for being such a good friend, Marty H

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Lizzie F.

Hi Lori, I know we all know how talented you are already, but I just wanted to pass this along since it was such a great compliment. I had a professional headshot taken for work this morning and they also brought in a hair/makeup artist. She was really complimentary about my hair, and she asked […]

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Betsy McCandless

Lori, I am always reluctant to try a new salon, I am so glad I did, you are great to talk with and this has been the best hair cut in a long time; thank you for fitting me in. Regards, Betsy McCandless

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Arlene G.

Hi Lori: Just wanted to give praise for your friendly persona and professionalism. Always a treat to enter the salon and receive a warm “hello”. Thanks for always giving me a great cut and color plus always being on time for my appointment. You are a gift to anyone who knows you. Arlene G.

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Hi Lori, “Congrats” on your 20th year in business and in the very nice article in the paper! You certainly should feel proud of what you have accomplished. Your personal service and flexibility with scheduling are unmatched! Best wishes for the “next 20”! See you soon, Cathie

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Janet W.

Hello Lori, I just wanted to send you this note letting you know how much I appreciated you staying late for me and adding me to the end of your work day last Saturday. Like I said, I was scheduled to leave on a business trip later in the week but it got moved up […]

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Hi, this is Lori Friend. As you know, I have a unique situation at my Studio. I am the owner of the building and the business. This allows me complete control of my environment. And as you are already aware of, I am the only person ever in my Studio other than my client.

While I have been closed, I have had the entire Studio sanitized by a professional cleaning service. I had a plexiglass shield installed at the reception desk. I have purchased hand sanitizer, disinfecting wipes and disposable gloves for myself and my clients to wear when they come in. I have always sanitized my shears and equipment with Barbicide and alcohol and will continue that protocol. I will use clean covers on the shampoo chairs and the styling chairs before each client. Your clothing and skin will never touch any chairs as they will be covered and only used for you. Everyone will have a clean cape that would be washed after each use.

I will wear a face mask during your appointment. Please wear your own face mask. I also have purchased a non-contact infrared thermometer and I will be taking the temperatures of each client upon their arrival (recommended by industry standards).

I have installed remote electronic door locks on my front doors. I will keep the doors locked and only let the people in that have appointments to keep up the social distancing and also this will absolutely eliminate any unnecessary foot traffic. When you arrive for your appointment, stay in your car and text me to let me know you are here. When I receive your text, I will come up and open the door for you and at that time you can come in.

Due to scheduling there may be times where I will have one other client in the Studio. Because of this, I have converted my office into a separate room where I can provide chemical services to a client and keep the door shut while I may provide another service to another client in the front part of the Studio. This way each client will always be in separate rooms. Most of the time there will be only one client in the Studio and never more than two and if that happens, they will always be in separate rooms. If any of my clients do not feel comfortable with one other client in a separate room, please let me know and I will make sure that does not happen during your appointment.

I feel with all I have mentioned above, that I could operate my business safely under these conditions. I have talked with several health care professionals and they have agreed with me that I would be practicing the safest and strictest of guidelines that are recommended and required. I truly feel that my Studio will be one of the safest businesses in Libertyville, or anywhere for that matter, not only for me but most importantly, for you.

Thank you,